Cathlen Foster-Tone

/ Account Support Manager

Cathlen is the Account Support Manager for the Healthcare Logistics Commercial Relationship Management Team in New Zealand.

In her current role, she supports pharmaceutical client accounts by coordinating communications, monitoring performance metrics, ensuring regulatory compliance, analysing client feedback, and driving continuous process improvements in collaboration with the commercial team.

Prior to this, Cathlen worked as a Client Business Specialist in the transport freight sector, delivering tailored logistics solutions to business partners across New Zealand. With over 15 years of experience in customer service, transport, and logistics, she brings a wealth of industry knowledge, dedication, and a passion for delivering exceptional client outcomes.